Return policy

Shipping is currently available in Finland and some items for EU area

Standard shipping cost Finland 5,90 €

Standard shipping cost small items EU 9,90 €

Standard shipping cost EU 19,00 €

Free shipping on orders above 300 € in Finland area

Please contact for more information about delivery to other countries.

If you wish to return your order, please contact our customer service at . In the case you have received a wrong, damaged or faulty item, please email us within 3 days of delivery and attach clear pictures of the item and its package. We will process your claim, and you will be contacted about the exchange or return as soon as possible.

.TEBIAN customers have the right to return or exchange any product within 30 days of delivery. The customer has the right to return an item if:

1. The order has been cancelled according to the terms and conditions by notifying .TEBIAN within 30 days of delivery,
2. The item has not been used,
3. The item is in the condition that the customer received it in, and all the parts of the product as well as the original product package and manual are included in the return shipment,
4. The item has been repackaged in its original or an equivalent shipping package.
5. This returns policy does not extend to made-to-order products.

The item must be returned immediately after cancellation.

If you return or exchange an item, you are responsible for the risk of possible damage.

A damaged item will not be accepted as a return or exchanged if it cannot be established that the item has been damaged while in transit to the customer.